Operations Assistant

Operations Assistant

Ref: LJ-0722-1

Working Pattern: Permanent, full-time, 37.5 hours per week, Monday – Friday

Salary: £18,583.50 per annum


Our Non-Half Hourly (NHH) Operations Department are looking for an Operations Assistant to assist with the workload of the teams, validating, investigating, analysing, and resolving any day-to-day operational issues. The role is based within our 'Triangle House' office in Wigan working on a hybrid working basis.


Key Accountabilities

  • Validating and processing data received from other industry agents.

  • Diagnosing, analysing, and resolving data issues/values.

  • Learning and understanding electricity & gas industry processes and local work instructions.

  • Processing inbound and outbound industry data-flows.

  • Checking, sending, receiving, and loading files via the Data Transfer Network (DTN).

  • Adhering to contractual and industry driven deadlines.

  • Liaising with and dealing with queries from energy suppliers and other industry agents.

  • Preparing and analysing operational and management reports.

  • Developing, testing, and implementing new business processes and functionality.


What we are looking for

  • A good standard of education (minimum GCSE level including English & Maths or equivalent).

  • Ideally have previous experience of data analysis, with any experience working within a similar role and of NHHDC/DA/MOA services being advantageous.

  • Computer literate with ability to operate Microsoft Office.

  • Excellent communication, interpersonal skills, organisation and administration skills, with the ability to work as part of a team and on own initiative, and work towards strict deadlines.


To apply, please click here to visit the Lowri Beck Careers Website and apply online.


We will use the information you provide to us to assess your suitability for the role you have applied for. If you are successful, we will carry out a global sanctions, politically exposed persons and an adverse media check against your name and a right to work in the UK check. We may need to carry out some additional background checks in some circumstances such as CRB check in England and Wales and a Disclosure Scotland check in Scotland. These checks are necessary to meet legal obligations.
Please note this role is being handled by our internal recruitment team and no agency support is required at this time