Operations Administrator (Field Services Central Operations Team)

Operations Administrator (Field Services Central Operations Team)

Ref: EG-0222-01

Working Pattern: Permanent / Full-time / 37.5 hours per week / Monday – Friday on a rota basis 08:00 – 16:00 / 09:00 – 17:00

Salary: £18,583.50 per annum


An opportunity has become available for an Operations Administrator to join the Field Services Central Operations Team (FSCOT) within our operations department supporting our field services management team in the day to day running of the operation. The successful candidate will help the team provide a high quality and professional service through the effective management of reports, data analysis and recording in line with the team’s requirements. The team also collate and quality check field operative’s payroll, implementing and supporting the ‘4-4-5 Payroll’.


Key Accountabilities


  • Deliver the following support activities:

    • Co-ordination & tracking for new projects in Field Services

    • Various forms of Communications for the Field Services team

    • Performance reporting and analysis

    • Contractor performance

    • SMICOP related tasks

    • Data input, collation, and analysis

    • Timesheet Management

    • Field payroll quality checks

    • Ad-hoc payments/incentives for 4-4-5 Payroll

    • Fleet asset tracking

    • Support all Rota management and communication

    • Various supporting reports

    • Training and Development for Field Services

    • Some Tooling & PPE Ordering

    • Headcount Reports

    • Cost centre, reconciliation

    • Tolls and congestion

  • Support the co-ordination of training for new and existing staff

  • Own and drive a culture of continuous improvement and change management

  • Own, implement, and enforce policies and procedures to ensure compliance is maintained in relation to industry and company best practices

  • Ensure quality data handling techniques are established and adhered to

  • Ensure company policies and procedures are adhered to (e.g., Information Security, Absence Policy etc.)

  • Support any ad-hoc request by the Field Services Management Team


What we are looking for


  • Good standard of education (5 GCSE’s or equivalent including English & Maths

  • Experience working within an administrative role within a team which includes maintaining records and accurately updating information in databases in addition to working with and analysing data

  • Any previous experience working within a similar administration role supporting field-based operations & processes would be advantageous but isn’t essential. Likewise, any prior knowledge of Lowri Beck or general metering industry processes and procedures.

  • Computer literate with ability to operate Microsoft Office and manipulate data in a range of applications. Is also able to adapt quickly to new software.

  • Excellent organisation, administration, communication, and interpersonal skills via all communication lines. With the ability to prioritise work and meet deadlines.


To apply, please email hr.recruitment@lowribeck.co.uk with an up-to-date CV clearly stating the vacancy that you are applying for, and a member of the recruitment team will assist.

Successful applicants and offers of employment will be subject to successfully meeting our standard pre-employment vetting procedures, including Eligibility to work in the UK check, basic Disclosure and Barring Service (DBS) check, driving licence check, previous employment history check, identity check & home address check.


Please note this role is being handled by our internal recruitment team and no agency support is required at this time