Team Leader

Team Leader

Working Pattern: 37.5 hours per week / Monday – Friday

Salary: £21,000 per annum


We have an opportunity available for a Team Leader to join our Data Services department based in Wigan. You will support the Senior Team Leader in the day to day running of the team, providing a high quality & professional service through the effective management of staff, systems & procedures within the department.


Key Accountabilities

  • Distribute work to the department sub teams as required.

  • Monitor the day to day performance and quality of individual department sub team functions.

  • Provide support and supervision to staff including regular one to one meetings.

  • Training of new and existing staff, via one to one or group training programmes. 

  • Support the Senior Team Leader with the monitoring of staff in relation to their progress and performance, along with ensuring targets are being met.

  • Liaise with supplier contacts as an escalation point.

  • Communicate industry and department changes to staff through regular team meetings.

  • Collaborate with the Application and Business Support Teams assisting in continuous improvement and change management.

  • Formulate, implement, and enforce policies and procedures to ensure compliance is maintained in relation to industry and company best practices.

  • Ensure quality data handling techniques are established and adhered to.

  • Ensure company policies and procedures are adhered to (e.g. Information Security, Absence Policy etc.).


What we are looking for

  • Previous experience leading or supervising a team, with proven problem solving & analysis skills.

  • Competent IT skills, including an ability to manipulate data in a range of applications, & adapt quickly to new software.

  • Excellent communication, interpersonal & organisation skills

  • Ability to prioritise work to meet deadlines & work under pressure

  • Previous team leadership/management/supervision experience within the utility metering industry would be beneficial


To apply, visit the Lowri Beck Careers Website and submit an application online.


If you are successful in your application, your offer of employment will be subject to you meeting our pre-employment checks: Eligibility to work in the UK, basic Criminal Record Check (CRC) & ability to provide suitable references.


Please note this role is being handled by our internal talent team and no agency support is required at this time