Senior Operations Analyst

Hours of Work: Permanent / Full-time / 37.5 hours per week /Monday-Friday 9-5

Salary: £18,750 (Grade 6)

 

The purpose of this role will be to support the Data Services Team Leader/Senior Team Leader in providing a high quality and professional service through effective management of systems and procedures within the department.

 

 

Key Accountabilities:

  • Validating and processing data received from metering industry operatives, diagnosing, analysing and resolving data issues/values

  • Learning and understanding electricity & gas industry processes and local work instructions

  • Processing inbound and outbound industry data-flows

  • Checking, sending, receiving and loading files via the Data Transfer Network (DTN)

  • Adhering to contractual and industry driven deadlines

  • Liaising with, and dealing with queries from energy suppliers and other industry agents

  • Preparing and analysing operational and management reports

  • Developing, testing and implementing new business processes and functionality

 

What we are looking for:

  • Previous data analysis and investigation experience, with the ability to prioritise workload in order to meet deadlines working in a team & on own initiative

  • Computer literate with the ability to operate Microsoft Office – Prior experience of interrogating database systems using Oracle SQL Query tools would be advantageous

  • Good organisation, administration & communication skills

 

To apply, please submit your CV along with covering letter, clearly stating the vacancy you wish to apply for to hr.recruitment@lowribeck.co.uk.

 

 

If you are successful in your application, your offer of employment will be subject to you meeting our pre-employment checks: Eligibility to work in the UK, basic Criminal Record Check (CRC) & ability to provide suitable references.

 

Please note this role is being handled by our internal talent team based within our contact centre and no agency support is required